Riverside Community Care:


Riverside Community Care is an award winning, non-profit organization that helps build healthy communities by providing "the
help you need close to home."  At Riverside, we have worked to build a healthcare and human service system that enables individuals and families to continue to live in their own communities, even when facing daunting challenges.

With over 100 distinct programs serving 70 Massachusetts cities and towns, Riverside staff stand ready to meet the needs of
your community, 24-hours a day.  We provide a broad array of services for individuals and families in need of mental healthcare, addiction treatment, developmental disabilities and traumatic brain injury programs, and early childhood services.

Riverside provides exceptional care to over 40,000 people every year. We are committed to expanding both our services and our geographic coverage in response to emerging needs in the communityice Department Links
Our goal is to respond within 45 minutes of a phone call, whenever possible! 781-769-8674 or 800-529-5077

We provide discreet 24/7 face-to-face therapeutic response to all ages experiencing the following:

* Suicidal/homicidal/assaultive/destructive ideas, threats, plans, or actions that represent a risk to self or others
* Escalating behaviors which, without immediate intervention, would likely require a more intense services
* Demands of the situation exceed the capacity to remain in his/her present living environment and external    supports are needed (including abuse and neglect, domestic violence, psychosis, inability to care for self, etc)

Please avoid sending adults to an Emergency Room. We can see them in community settings (i.e. 190 Lenox St, 15 Beacon Ave, PCP offices, outpatient centers, private and group homes, DMH offices).

Our purpose:
* To reduce emergency room visits for mental health reasons
* To reduce the use of inpatient psychiatric services
* To reduce referrals into residential treatment
* To reduce the number of days out of home
* To provide rapid linkage to treatment services
* To increase the consumer's confidence in handling their crisis situations

We can also follow up with youths with Masshealth or no insurance for up to one week to help stabilize the situation.

Riverside Emergency Service

190 Lenox Street
Norwood, MA 02062-3416
(781) 769-8674 (TDD Accessible)
Toll Free: (800) 529-5077

Additional Info on our Homepage